Privacy Policy

Privacy Policy

Company: yankeecandle
Website: https://yankecandlles.us
Address: 16 Yankee Candle Way, South Deerfield, MA 01373, USA
Phone: 1-877-803-6890
Email: info@yankecandlles.us
Effective Date: 2025-10-30

1. Scope

This Policy explains how we collect, use, disclose, and protect your personal information when you visit our site, place orders, or contact us. It applies to users in the US, EU/EEA and the UK.

2. What We Collect

  • Order & Account: name, billing/shipping address, email, phone, orders.
  • Payment: processed by payment partners; we don’t store full card details.
  • Usage: IP, device, pages viewed, cookies/analytics and similar technologies.
  • Marketing Preferences: email/SMS opt-in and consent records.

3. How We Use Data

  • Fulfil orders, provide support, handle returns/exchanges.
  • Improve our store, prevent fraud and secure our services.
  • Send service updates and marketing (with consent where required).
  • Comply with tax, accounting and product-safety obligations.

4. Lawful Bases (EU/UK)

  • Contract – to fulfil your purchase.
  • Legitimate interests – store improvement, basic analytics, fraud prevention.
  • Consent – marketing emails/SMS, non-essential cookies.
  • Legal obligation – record keeping, regulatory requests.

5. Sharing

We share data with service providers strictly to operate our store (payments, shipping, email, analytics, support). We do not “sell” personal information. International transfers use appropriate safeguards (e.g., SCCs) where applicable.

6. Retention

Order data: up to 7 years. Marketing data: until you unsubscribe or request deletion. Logs/analytics: only as long as necessary for security and performance.

7. Your Rights

  • EU/UK (GDPR): access, rectification, deletion, restriction, portability, objection.
  • US/California (CCPA/CPRA): right to know, delete, correct; opt-out of “sale/sharing” (we do not sell personal data).

8. Cookies & Tracking

We use essential cookies for cart/checkout and optional analytics/ads cookies with consent where required. Manage preferences via the cookie banner or your browser. See our Cookie Policy.

9. Children

Our site is not directed to children under 13 (or as locally defined). We do not knowingly collect such data.

10. Contact

Email info@yankecandlles.us or write to the address above for privacy requests.

11. Updates

We may update this Policy; the latest Effective Date appears at the top.

Disclaimer: This website is an independent retailer of scented candles and home fragrances. It is not affiliated with, sponsored or endorsed by The Yankee Candle Company, Inc.